Posted 14th February 2024.
Job Title: Team Leader
Closing Date: 29th Feb 2024
Location: Charing, Ashford, Kent
Salary: £14 per hour
Hours: 20 Per week (10 Saturday & 10 Sunday)
About Us: We are a leading provider of Ambulance transport services, dedicated to ensuring the safe and efficient transportation of patients to and from medical facilities. Our mission is to deliver exceptional care and support to every patient we serve.
Job Description: As a Team Leader, you will play a crucial role in coordinating the day-to-day operations of our Ambulance Transport department. Reporting directly to the Operations Manager, you will be responsible for supervising operational staff, ensuring smooth processes, and maintaining the highest standards of patient care.
Key Responsibilities:
- Coordinate patient journeys and supervise operational staff
- Plan shift rosters to ensure adequate coverage
- Monitor productivity, efficiency, and crew performance
- Communicate with stakeholders to ensure strong processes and timely communication
- Ensure patient safety and adherence to safe working practices
- Review patient feedback and implement improvements
- Maintain accurate records and promote a safe working environment
- Support, lead, and motivate staff to meet customer expectations
- Be a part of an on-call rota
Requirements:
- Full driving license and clear enhanced DBS check
- Strong communication and interpersonal skills
- Caring attitude towards patients
- Ability to work under pressure and meet deadlines
- Previous team leader/supervisor experience (desirable)
- Knowledge of patient transport services (desirable)
Benefits
- 20 days annual leave – po-rata
- Pension contribution
- To apply, please submit your CV and cover letter detailing your relevant experience and why you are interested in this position.
If you are a motivated individual with a strong operational background and a passion for delivering exceptional service, we want to hear from you! Join us in driving excellence and making a difference in the lives of our patients. Apply now with your CV and cover letter outlining your relevant experience and why you are the ideal candidate for this role to [email protected].
No 3rd party recruitment firms or agencies.