Specialist Mental Health Ambulance

BM Ambulance Service: Secure Transport for Mental Health Patients

BM Ambulance Service specialises in securely transporting patients detained under the Mental Health Act. Our dedicated mental health vehicles are equipped with Home Office Category B cells and offer flexible seating layouts designed to support conversation and assessment during contact.

We pride ourselves on delivering a high-quality, patient-centred service that prioritises safety and security. Our team comprises professional, experienced staff who are specifically trained to provide mental health transport services using purpose-built vehicles.

We are available 24/7. Call us anytime to discuss your needs, and you can submit your request using this on-line form.

At BM Ambulance Service, we focus on de-escalation as the foundation of effective patient care. With compassion, professionalism, and proven techniques, we help patients stay calm and comfortable during transport.

Secure Cells for Mental Health
We avoid placing patients in the secure cell by default. Instead, we use this option only as a last resort when necessary to ensure safety. Our team prioritises treating patients with dignity and respect while fostering trust and cooperation.

Well-Trained, Well-Equipped Teams
Our teams undergo extensive training to manage challenging situations with expertise and empathy. They use the right tools and proven de-escalation strategies to handle issues effectively and professionally.

Patient-Centred Care
Our staff consistently deliver exceptional care, ensuring patients feel supported and valued. Their dedication turns potentially stressful situations into moments of reassurance and stability.

Standard Features of Our Mental Health Ambulances:

• 24-hour live tracking
• CCTV recording for staff and patient safety (vans)
• Infection prevention and control (IPC) equipment
• First aid equipment, including O2 and AED
• Covert blue lights (vans)
• Discreet, no-livery vehicles
• Category B Home Office-approved cells for securing high-risk patients