Non Injury Falls Service

BM Ambulance falls team, based in Ashford Kent, asses and then correctly lifts people from the floor with the correct equipment, for patients who have fallen at home or place of care in the Kent area.  Our response times reduce workload on the front-line ambulances, also reducing stress and negative outcomes for the patient being left on the floor for prolonged periods of time.

BM Ambulance Falls Service offers ‘non injury fall lifting service’ for the Kent area. Our trained medical crew will do a full set of observations, a falls assessment and then if safe to do so leave the patient at home, contacting any referral or suitable support services that may be needed.

This reduces the burden on the NHS for non-injury falls freeing up front line emergency ambulances.  On acceptance of the call, our operations center will communicate with SECAmb and inform them that we are on-route an leave at home or convey to hospital in one of our cars or one of our front-line ambulances.

Using the flow chart below you can decide if we are suitable, or if an ambulance would be the better option.

The Ambulance Service in the UK issue guidelines on when to call the emergency services. This chart is called ‘ISTUMBLE’

Falls Service

If you have a patient or a family member who needs our help, please contact our 24 hour office on 01233 273 999

This service costs from £250 (depending on time, distance and day) and includes the following.  The full price will be quoted on calling.

  • Booking taken over the phone, and our office will communicate with SECAmb and inform them that we are on-route.
  • Arrive at the patients address
  • Rapid patient assessment to determine any injuries
  • Full patient assessment
  • Lift patient from the floor using available methods
  • Second set of observations
  • Assess the home area and identify any trip hazards
  • Then either… Leave at home, arrange GP/Ambulance or take to hospital if the patient can mobilise to a car.

The video below will demonstrate how the Mangar Camel is used.

Non Injury Falls Service in Kent, you can contact us for more details get our location


What our clients say.

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Jamie-Lee Davidson
After having a few issues for 7 years getting my 94 year old grandmother the right care in her nursing home we decided to move her. As we were arranging…
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I contacted B M Ambulance service from Spain on the internet regarding the repatriation of my partner following a severe stroke. I feel this company dealt with all aspects of…
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