We are thrilled to announce the launch of our highly anticipated patient welfare staffed taxi service, starting July 2023. We understand that there are patients who require an extra level of care and support that regular taxi services simply cannot provide. This is where we are able to support people to get home safely.

Registered service with the Care Quality Commission (CQC) and having successfully conveyed thousands of people to date, we pride ourselves on our ability to consider and adapt to the unique needs of fragile, geriatric, or post-treatment individuals. Our mission is to ensure their safe and comfortable journey home, giving both passengers and waiting relatives peace of mind.

Located near Ashford, Kent, our privately booked ambulance patient taxi service is equipped with a range of vehicles tailored to different requirements. From 6 month old modern hybrid Renault Arkana cars to wheelchair accessible mini buses and patient transport ambulances, ensuring we have the right vehicle to suit every patients needs. But it’s not just about the vehicles; it’s the people behind the service that make all the difference.

Our drivers are not only skilled behind the wheel but are also medically qualified, DBS checked, and trained in safeguarding and manual handling. They are equipped with a taxi fare app and credit/debit card terminals, allowing for seamless and convenient direct passenger payment. We understand that every journey is unique, and we go above and beyond to accommodate individual needs. Whether it’s arranging transportation under budget codes, pre-arranged bank transfers, or any other necessary arrangements we are here to help. If a hospital, clinic, or outpatient department wishes to secure a specific vehicle, driver, and staff for their ongoing transportation needs, we are pleased to offer a fixed day rate for any of our services.

Patient Welfare Taxi Ashford Kent

Our pricing structure is designed to be transparent and fair. We apply a set entry fare, followed by a fixed rate per mile. Additionally, we charge for waiting time on a per-minute basis for every journey. When you choose our welfare taxi service, you can be confident that your loved one will be in safe hands. Our friendly and compassionate staff are dedicated to ensuring the comfort, dignity, and well-being of each passenger. From the moment they step into our vehicles until they reach their destination, we provide reassurance and assistance every step of the way. Whether it’s addressing medical concerns, offering social support, or ensuring overall safety, our trained staff are ready to attend to any issue that may arise.

At BM Ambulance Service, we believe that everyone deserves a safe and comfortable journey home. Our welfare-first taxi service combines compassionate care, skilled staff, and reliable transportation to ensure the well-being of our passengers. From hospitals to homes, we are here to make sure that individuals reach their destination with dignity and peace of mind. We take safeguarding seriously. If our staff identify any potential safeguarding issues or believe that a referral or signposting is necessary, rest assured it will be promptly addressed, recorded, and passed on to the relevant parties. Your loved one’s safety and welfare are our top priorities.

So, whether you or your loved one require specialized care during transportation or you’re looking for a reliable service that prioritizes your welfare, choose our welfare staffed taxi service. With BM Ambulance Service, you can trust that your journey will be handled with the utmost professionalism and compassion. Contact us today to experience the difference our service can make for people who need to get home safely.

Published 28th June 2023

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