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Level 3 Award in Mental Health First Aid in the Workplace

Did you know that 1 in 4 people in the UK are likely to experience mental health problems each year? Mental health is just as important as physical health, yet whilst we know how to take care of our physical health, many people do not know how to support relatives, friends and even colleagues who are experiencing poor mental health.

By developing a greater understanding of common mental health issues, as well as how best to support and guide someone experiencing poor mental health, you can help to reduce the stigma associated with mental health in the UK.

Throughout this 2-day course, Learners will develop the knowledge, skills and confidence to actively promote positive mental health in the workplace by covering a range of topics, including understanding mental health and its importance, own wellbeing as a mental health first aider, common mental health conditions, how to support those experiencing poor mental health at work, and much more. 

This course comprises of a PowerPoint Presentation in either a classroom or E-Learning environment and a Multiple-Choice Question Paper. PLEASE NOTE: When E-Learning; each student will need two devices with internet access, one of which will need to have a video function for the time of the examination. Successful Learners will receive a personalised QA Level 3 Award in Mental Health First Aid in the Workplace (RQF) e-certificate after their results have been submitted.

Alternatively, printed certificates are also available at no additional cost. Learners must complete the assessment in the unit, successfully within the registration period to achieve the qualification. The maximum period to achieve this qualification, including any referrals is 12 weeks.

The number of hours a Learner will reasonably be likely to spend in preparation and study (including assessment) as directed by, but not under the immediate guidance or supervision of a Trainer (e.g, pre-course reading) for this qualification is 14 hours.

This QA qualification is for people who wish to:

1. Raise their awareness of the signs and symptoms associated with mental health problems, both inside and outside the workplace.

2. Be able to listen actively and feel confident to have a conversation with individuals potentially suffering mental ill-health.

3. Be able to assist with policy writing and risk assessments for mental health in the workplace.


4. Direct anyone with potential mental health problems to a reliable source of support both internally and externally.

Who should attend this course?
The QA Level 3 Award in Mental Health First Aid in the Workplace (RQF) is a regulated and nationally recognised qualification that is specifically designed for those who would like to raise their awareness of mental health, develop an understanding on how to support, reassure and signpost colleagues to professional support. Although this qualification is ideal for those who are line managers or work within the human resources department, any member of staff should be able to attend this qualification (Many businesses have designated Mental Health Champions, who may not be managers or H.R). 

Key Facts

Please follow this link to see further detail:

Awarding Organisation: Qualsafe Awards
Ofqual Regulated? Yes
Course Duration:    2 Days
Certificate Validity: 3 Years
Number of Units:     1 mandatory unit
Learner Workbook Included? Yes
Guided Learning Hours (GLH): 14
Total Qualification Time (TQT):  14
Qualification Valid For 3 years
Cost of Course: £237.50+ VAT (£285.00 incl VAT)
NEXT COURSE:   Please see our Course Dates
Entry Requirements?

  • Learners must be at least 18 years old on the first day of the training.
  • There are no other formal entry requirements but to benefit from the learning we advise that Learners have a minimum of Level 2 in literacy and numeracy or equivalent and a basic understanding of first aid.

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Staying Overnight?

We are within a 1-minute drive of Holiday Inn Ashford – North (A20 Maidstone Road) where we have a special discounted Bed & Breakfast rate for delegates – please ask us for information when you book the course.

Catching a Train?

The nearest Train Station is Charing Railway Station (CHG) which goes to London Victoria or London St. Pancras Intl.

Where are we?

The Granary, Leacon Farm, Westwell Leacon,
Charing, Ashford, Kent. TN27 0EN.